I sent the Heidi’s RV Service Department my 700+ questions (well, okay, 11 questions), and headed out to practice driving and to start my shopping in Orillia. We hit Canadian Tire, Dollarama, Walmart, and Zehr’s, plus two RV supply stores. Got a lot of the list done, and at the two RV stores, when they heard this was my 2nd day RVing, they both gave me a discount on my purchases!
Got back and decided I’d had enough of packaged food and boiling my tea water in the microwave (it NEVER tastes that same when you do that), and braved the stove and the water heater for dinner.
Then, bless her, Tina from the Service Department called. And didn’t mock me. At least not to my face. After trying to answer my questions over the phone, she offered to come over to the rig and give me some one-on-one time. Well, (a) she is very knowledgeable, and (b) she is a hoot. She answered all my questions, climbed in and out of the rig to show me things, and never once made me feel stupid. When she left I felt 100% better – thank you so much Tina! (Anyone thinking of buying an RV, go to Heidi’s first, and remember, post-sale service is often more important than the purchase itself.)